Understanding Services
Learn about the different ways Skyward can support independence, daily life, community participation, and personal goals.
Explore services →RESOURCES
Helpful information.
Clear next steps.
Finding the right support can feel complicated. We want to make it easier for individuals, families, and community partners to understand Skyward, explore available services, and know where to start.
Explore Resources ↓START HERE
Resources built around
what you need.
Whether you're learning about services for the first time, helping someone explore support options, or looking for information about Skyward, these resources are designed to point you in the right direction.
Connect With Skyward
Have questions about services or whether Skyward may be a good fit? Start a conversation with our team and we'll help identify the right next step.
Contact our team →Working Together
We value collaboration with families, case management entities, community partners, and others involved in a person's support.
Connect with us →OREGON I/DD RESOURCES
State and local
contacts that can help.
These organizations can help with I/DD eligibility, case management, brokerage services, questions about Oregon's developmental disabilities system, and concerns about services.
Oregon Office of Developmental Disabilities Services
ODDS oversees Oregon's system of services and supports for people with intellectual and developmental disabilities.
Visit ODDS ↗ODHS Governor's Advocacy Office / Ombuds Program
The Governor's Advocacy Office includes the ODHS Ombuds Program and can help people navigate concerns involving ODHS programs. For an I/DD service complaint, ODHS directs people to begin with the I/DD complaint process.
MESSAGE PHONE503-945-6904
TOLL-FREE800-442-5238
I/DD COMPLAINTS971-701-5299 · odds.complaints@odhs.oregon.gov
Community Living Case Management
Community Living Case Management is the Community Developmental Disabilities Program serving Douglas County. CDDPs determine I/DD eligibility and help people access case management and available services.
PHONE541-315-4300
ADDRESS2550 NW Edenbower Blvd, Suite 104
Roseburg, OR 97471
Roseburg, OR 97471
HOURSMonday–Friday, 8 a.m.–noon and 1–4:30 p.m.
Connections Case Management
Connections Case Management provides brokerage case management for adults with I/DD in Douglas County who receive services through a Support Services Brokerage.
PHONE541-672-9104
ADDRESS2930 NE Stephens Street
Roseburg, OR 97470
Roseburg, OR 97470
COUNTIES SERVEDCoos, Curry, Douglas & Klamath
Contact information can change. These links connect to the organizations directly so visitors can confirm current information.
CHOOSING SUPPORT
The person should always
be at the center.
Services should reflect the individual's choices, needs, goals, routines, relationships, and vision for their life. At Skyward, we believe the best support starts by listening.
When exploring services, we encourage individuals and families to ask questions, understand their options, and be active participants in decisions about support.
Learn about our approach →ChoiceSupport should respect individual preferences and meaningful decisions.
IndependenceServices should build skills and encourage people to do more for themselves whenever possible.
CommunityPeople deserve opportunities for relationships, experiences, and genuine participation.
DignityEvery person deserves privacy, respect, and support that recognizes their individuality.
COMMON QUESTIONS
A few things people
often want to know.
What services does Skyward provide?+
Skyward provides 24-Hour Residential, Supported Living, Community Living Supports, and Day Support Activities. Visit our Services page for an overview of each service.
How do I apply for I/DD services in Douglas County?+
Contact Community Living Case Management, the Douglas County CDDP, at 541-315-4300. CDDPs determine eligibility for Oregon I/DD services and can provide the application and help with the eligibility process.
What is a Support Services Brokerage?+
For eligible adults living in their own home or with family, a Support Services Brokerage can provide case management through a Personal Agent. Connections Case Management serves Douglas County.
How do I find out if Skyward can support me or someone I know?+
Contact our team at admin@skywardpnw.com. Tell us a little about what you're looking for and we'll help you identify the appropriate next step.
Does Skyward use a person-centered approach?+
Yes. We believe the individual should be at the center of the service, with support shaped around their preferences, goals, routines, choices, strengths, and needs.
Where does Skyward provide services?+
Skyward is an Oregon-based provider. Availability can vary by service and location, so contact our team for current information about where a specific service is available.
I'm interested in working for Skyward. Where should I go?+
Visit our Careers page to learn about working at Skyward and how to connect with us about employment opportunities.
NEED SOMETHING ELSE?
We're here to help you find the right direction.
If you don't see what you're looking for, reach out to our team. We'll help connect you with the information you need.